Vulnerability Management Expert

Who we are

Crédit Agricole Corporate and Investment Banking (Crédit Agricole CIB) is the corporate and investment banking arm of Crédit Agricole Group, world’s 12th largest bank by total assets.

Our Singapore center (“ISAP” or “Information Systems Asia Pacific”) is the 2nd largest IT setup (after Paris Head Office)” for Crédit Agricole CIB's worldwide business. We work daily with international branches located in 30 markets by:

• Envisioning and preparing the Bank’s futures information systems
• Partnering and supporting core banking flagships and transverse areas in their large scale development projects.
• Providing premium In-house Banking applications

This unique positioning empowers us to bring our core banking business a sustainable competitive advantage on the market. We seek innovative and agile people sharing our mindset to support ambitious and forthcoming technological challenges.

Data Security Services team in Singapore is responsible for day-to-day operational services on the infrastructure of Europe (mainly France and UK) and Asia remotely from Singapore. France infrastructure represents approximately 80% of the worldwide production activities of CA-CIB in Singapore.

Team works in Asia and Europe time zones and this role will be aligned primarily to France, UK and SGP working hours. Flexible rotations are allowed based on the nature of duties.

The operational support of the team covers the following technical scope:

• Vulnerability Management Service
• Endpoint Security technologies – Anti-virus management, Host Intrusion Prevention System etc.
• Data Leak Prevention systems, Encryption Solutions: Disk Encryption, File and Folder encryption, Database Audit Monitoring solutions
• Phishing Prevention solutions.

Key Responsibilities

Vulnerability Management Expert is an individual role within the Data Security Services team and will be responsible for owning the Vulnerability Management. The individual is supported by platform teams for remediation actions.

The position is pivotal for driving the process with various cross-functional (transverse) IT teams, and will be responsible for following (but not limited to) responsibilities in day-to-day work:

• Focal point of contact for Vulnerability Management and related topics- a go-to person for consultation regarding the vulnerabilities identified by the tool and guide & assist Infrastructure and Application teams to remediate the vulnerabilities identified under their application/infrastructure scope.
• Person will be responsible preparing the Vulnerability Management Plan and the executes plan through all the phases of Vulnerability Management Lifecycle.
• Ensures that the Vulnerability scans are scheduled, configured in tool and are executed as per the schedule. Any failure of scans is to be investigated and schedule to re-run;
• Conducts periodical discovery of IT Assets and ensures that identified assets are highlighted to CMDB owner for appropriate Asset tagging and also onboards the new asset in Vulnerability Management tool;
• Assess the identified vulnerabilities and study & understand the risk profile, impact as per environmental context;
• Lead the discussions with Infrastructure and Application teams and advise them the relevance of vulnerability and help them understand the impact;
• Understand the false positives reported and the technical limitations of the environment and facilitate the process of Risk Acceptance.
• Person will be responsible to liaise with various stakeholders for proposing and maintaining the approvals for such cases;
• Collaborate with Infrastructure teams- Windows, Unix, Networks etc. for the remediation of the identified vulnerabilities.
• Maintain the Vulnerability Dashboard for the scope and submits reports both of Technical teams and Management Reporting;
• Organize work in order to achieve compliance to established KPIs for Vulnerability Management and proactively work towards achieving the same. Maintain periodical reporting on the progress;
• Escalate- discuss and consult- as required to next levels and Management in timely manner;
• Provide subject matter expertise for the Vulnerability Management service;
• Lead the Penetration testing remediation planning with cross functional teams;
• Conduct new threat exposure scanning across the asset scope and advise the applicability and lead remediation exercises with cross functional teams;
• Participate in meetings with various stake holders as per the schedules;
• Liaise with different teams in different geographical zones;
• Propose, plan and execute Service improvements initiatives;
• Adhere to different policies set out by the organization;
• Prepare and provide different reports (weekly/monthly/ad-hoc) to the Manager as necessary;
• Maintain appropriate knowledge required for successful and efficient delivery of the responsibilities;
• Keeping abreast of new threats and vulnerabilities and provide analysis as per applicability;
• Comply with all applicable legal, regulatory and internal Compliance requirements, including, but not limited to, the Singapore Compliance manual and Compliance policies and procedures as issued from time to time; Financial Security requirements, including, but not limited to, the prevention of Financial Crime and Fraud including reporting obligations to the Money Laundering Reporting Officer.

Work Schedule

• Work schedule is mainly aligned to Asia and EMEA time zone. However, candidate may have to work outside of work-hours for urgent or critical threat management topic as applicable and as required.
• Flexible work schedule (based on roster) is followed:

- General hours: 10 AM – 7 PM or 11 AM – 8 PM SGT

- Afternoon hours: 12:00 Noon – 9 PM SGT (as per operations needs as required).

Qualifications and Profile

• 10 - 12 years of IT experience with 6 - 8 years of IT Security experience and 5+ years of experience in managing Vulnerability Management process for an enterprise.
• Should be a bachelors/masters/engineering graduate or equivalent technical degree in Information Technology or Computer Science;
• Professional Certifications (highly preferred)
• Certified Information Systems Security Professional (CISSP)
• GIAC Enterprise Vulnerability Assessor (GEVA), or any other Vulnerability Management Certification
• CREST certification
• Working &hands-on experience in managing Vulnerability Management process;
• Strong technical understanding and experience assessing vulnerabilities and identifying weaknesses in multiple operating system platforms, networks, database, and application servers.
• Ability to assess vulnerabilities and prioritize remediation planning;
• Experience in working collaboratively with cross-functional/transverse IT teams in Production setup (Operations) mode;
• Ability to apply Risk based approach while working on assigned responsibilities;
• Must have working experience in administrating and operating Tenable (Nessus) Security Center vulnerability management tool for a Large enterprise level environment;
• Good understanding of Reporting needs at various levels of organization and ability to design, create and present the same;
• Hands-on experience of creating reports using various tools such as Excel, PowerPoint, Word in graphical formats, trending;
• Experience inworking with any BI tools like Power BI etc. to prepare the dashboard;
• Knowledge of different domains of Information Security;
• Working experience in financial organization is highly preferred;
• Excellent in analytical, communication and documentation skills;
• Ability to organize work and be able to priories work as per the Operation’s needs;
• Must have strong understanding of ITIL processes and comfortable working in process-oriented environment;
• Ability to work independently and as well as a part of team and is able to work under minimal supervision;
• Should have time management skills and able to manage work in fast moving environment;
• Excellent written and oral English language skills. Knowledge of French language is preferred.